Shipping Policy
Shipping Policy
Thank you for shopping with Longevity PCW. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing
Orders are usually processed within 1–3 business days after payment has been confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times may vary depending on your location, courier availability, and external delays. Typical delivery times are 3–7 business days after dispatch.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your order. Any available free shipping offers will also be shown at checkout.
Shipping Locations
We currently ship to locations displayed at checkout. If your location is not available during checkout, we may not currently be able to ship to your area.
Delivery Issues
If your order is delayed, lost, or damaged during delivery, please contact us as soon as possible using the contact details on our website. We will review the issue and assist where possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Contact Us
If you have any questions about shipping or delivery, please contact us through the contact details provided on our website.